Refund Policy

We want you to love your experience with yourvegan as much as possible, which is why we’re here to help. Just send us an email at with your order number and the name of the product(s) you didn't love.

Unfortunately, we are unable to refund your original shipping charges, and we do not offer exchanges on any of our products. All single opened sheet masks are final sale.

Yourgegan can only accept returns for products purchased on our website ( Products purchased from pop-up brick-and-mortar locations must be returned to the location of purchase, in accordance to the location’s own return policy.